The new application and checklist are available on the Forms & Applications webpage . These changes were made as part of the Transforming Site Plan Review initiative. Learn more in the May 1 update on Transforming Site Plan Review .
A site plan is a detailed drawing of proposed improvements and construction on a lot. It depicts the location of buildings, landscaping, parking lots, driveways, detention ponds, utility improvements, etc. Site Plans are reviewed for compliance with Austin’s Land Development Code Chapter 25-5 Site Plan (LDC). Review requirements include zoning, design standards, drainage and floodplain, water quality, transportation, environmental review, erosion control, and mitigation and/or protection of heritage trees.
Reviews are coordinated with other city departments such as:
Site Plans are approved administratively, except those with conditional uses and/or on a Hill Country Roadway, which are approved by the Land Use Commission. A Site Plan is required for any site work on a non-residential site or a change of zoning use unless it meets the requirements for a Site Plan Exemption outlined below.
Visit our Subdivision webpage if your project is for a division of a tract of land into two or more parts for the purpose of sale, development, or extension of utilities to the property to be subdivided.
Submit your Site Plan Completeness Check and Formal Applications and updates through our newly updated web forms.
Learn more about the updated application submittal process in the "How to Apply" section.
The Site Plan Completeness Check (CC) Application web form allows you to submit the completeness check application and updates. Visit the Forms & Applications webpage to select the correct application type and view the submittal checklists. Before you begin, please note all applicable prerequisites must be uploaded with your application.
You can provide feedback for this submission process.
The Site Plan Formal Application web form allows you to submit the formal application and updates. Please note that the formal application and payment of fees must be completed within 45 days of receiving the Completeness Check Certification Letter. Learn more about the submittal process in the "How to Apply" section.
You can provide feedback for this submission process.
A Site Plan Exemption is a small-scale development or zoning compliance review conducted before filing for or obtaining a building permit. Approval of a Site Plan Exemption is NOT a building permit but is a requirement before a building permit can be approved. A Site Plan Exemption should meet the criteria outlined in Section 25-5-2 of the Land Development Code (LDC).
To determine if your project qualifies for the Site Plan Exemption, view the criteria within LDC 25-5-2 . Schedule an appointment for Site Plan Review, Exemptions, Corrections, and Revision Questions if you have questions about the criteria.
If you do not qualify, schedule an appointment for Site Plan Review, Exemptions, Corrections, and Revision Questions to discuss how to move forward. Do not continue with the following steps.
If you do qualify, go to Step 2.
If yes, go to Step 3.
The applicant listed on the application must have an AB+C Portal account to pay fees and manage the application. If you do not have an AB+C account, please register for an AB+C Portal account here . For additional assistance, please see the AB+C Manual (PDF) . Please make a note of the email address used for this new account. You will need this for Step 3.
Go to the Site Plan Exemptions Request Web Form to submit the following information:
Staff will review the submittal request to confirm all information and documents needed for review have been provided. If additional information is needed, staff will contact the applicant via email. Once the submittal is deemed complete, the invoice will be issued to the applicant and will need to be paid. Visit the Cashier Services webpage to view the payment options. Once the invoice is paid, the Site Plan Exemption Application review will begin.
Once an Exemption application is uploaded, administrative staff will process the documentation for review. During the review, each application may be evaluated by up to ten (10) City disciplines, which may provide discipline-specific comments related to the project.
Approval or DenialAll review staffers must provide comments before the issuance of any determination (approval or denial). Once all necessary reviews have been completed, administrative staff will contact the applicant through e-mail with a formal response. The request may be approved or denied.
If the application is approved, continue to Step 8.
If the application is Denied, address staff denial comments and resubmit. Denied Exemptions should address comments appropriately. If there are questions related to a discipline-specific comment, the applicant should contact the listed reviewer for follow-up. When denial comments have been addressed, the applicant may resubmit for review.
Note: If Staff finds denial comments have not been adequately addressed, staff reserves the ability to Deny the application again and/or to provide further comments if there is a conflict found in secondary review cycles.
When you are ready, submit the response addressing the denial comments using the Site Plan Exemption Request Web Form.
Once the Exemption is approved, it will be available for download from the Site Plan Exemption folder on the AB+C Portal.
Concept Site Plan and Development Assessment & Alternative Equivalent Compliance
A Concept Site Plan is an optional tool for obtaining a determination from the City regarding how City development regulations apply to a proposed project. The process is designed to help applicants evaluate a project's development potential before submitting a fully designed site plan. A Concept Site Plan may be used to provide a recommendation or commitment on a waiver, variance, or alternative equivalent compliance, in addition to providing a detailed assessment of the project highlighting potential code and criteria deficiencies. Once a Formal Review is completed, a meeting is then scheduled between the applicant and the review team to discuss comments and provide any clarifications needed. The review results in an Approval Letter binding to the city for one year.
A Concept Site Plan application may constitute a fair notice application for the purposes of establishing vested rights to current regulations for a new project. The requirements for requesting a Fair Notice with Concept Site Plan are included in Section 15.3 of the Building Criteria Manual.
A Development Assessment is a preliminary analysis by City staff of the applicable general procedures and requirements of the Land Development Code and estimated fees required. The comment report issued as a result is not a binding recommendation from the city. It finalizes in a Comment Report, the results are not binding to the city.
Alternative Equivalent Compliance allows development to occur in a manner that meets the intent of the Land Development Code Chapter 25-2, Subchapter E through an alternative design that does not strictly adhere to the Subchapter’s standards. The procedure is not a general waiver of regulations.
Except for the PUD Pre-Application, all development assessments are optional. A favorable assessment does not constitute approval of a project.
If you are ready to apply, go to the "How to Apply" section below. If you are uncertain of which application type is right for you, schedule an appointment for Site Plan Review, Exemptions, Corrections, and Revision Questions.
Prerequisites are approvals, documentation, or determinations that must be obtained prior to applying for a Site Plan. This list identifies the most common approvals that must be obtained before the formal submittal of a site plan application. Review the Intake Checklist for your type of project for a complete list of prerequisites.
A small project exceeds the limits of a site plan exemption but is minor enough to allow for a simplified review. Generally, a small project must not exceed 5,000 square feet of impervious cover and 10,000 sq. ft. of construction area (limits of construction). Small projects have reduced fees, shorter review times, and do not require notification. Your project may qualify as a small project if all the conditions needed by LDC 25-5-3 are met.
A consolidated administrative site plan consists of two major elements that are submitted and reviewed concurrently:
The Land Use Element includes information on the land use, site design, and layout (such as building height, setbacks, density, and parking) and demonstrates compliance with zoning, site development, and transportation.
The Construction Element includes detailed information on the construction aspects of the site design (such as grading, detention, filtration, erosion/sedimentation controls, landscaping, and tree protection) and demonstrates compliance with drainage, water quality, and environmental regulations.
The City of Austin created an optional Fast-Track process to allow for a portion of a consolidated site plan to be constructed while the remainder of the site plan is still in review. Visit the Fast Track Process webpage to learn more.
The Land Development Code requires approval in a public hearing by the Land Use Commission of the following types of applications: Conditional Use Permit site plan, Hill Country Roadway Corridor site plan, e xtension or phasing for an extended site plan expiration date, v ariance or waiver (Environmental or Compatibility), Restrictive Covenant amendment (if City Council approval is required), Planned Unit Development land plan revisions (if City Council approval is required).
If the plan requires Land Use Commission approval, the applicant may submit a Non-Consolidated Site Plan. A non-consolidated site plan consists of two separate submittals: one for the land use element and one for the construction element. The Land Use Element includes information on the land use, site design, and layout (such as building height, setbacks, density, and parking) and demonstrates compliance with zoning, site development, and transportation.
Submitting a Land Use Commission Site Plan first allows the applicant to determine whether the project will be approved by the Commission before doing all the detailed engineering work. Once the Commission approves the land use element, the construction element may be reviewed and approved administratively. However, both the land use and construction elements must be released concurrently.
A non-consolidated site plan consists of two separate submittals: one for the land use element and one for the construction element. The Construction Element includes detailed information on the construction aspects of the site design (such as grading, detention, filtration, erosion/sedimentation controls, landscaping, and tree protection) and demonstrates compliance with drainage, water quality, and environmental regulations.
With a non-consolidated submittal, the Land Use Commission's approval of the land use element may be obtained before the detailed engineering work required for the construction element is performed.
A revision is a change to an approved or released site plan initiated by the applicant. The City Code allows a site plan revision to a released site plan that:
* The expiration date of the Site Plan will be based on the timeline of the original Site Plan approved. Approval of a Site Plan Revision does not extend the expiration date.
This application is for obtaining a major drainage and regional detention site plan permit within the City of Austin jurisdiction (full-purpose and limited-purpose city limits and extraterritorial jurisdiction (ETJ)).
Off-site parking provides some or all parking on a different site from the principal use. Shared parking is used by more than one business at different times of the day, week, or year. Off-site parking may be shared between different uses or reserved exclusively for a specific use. Similarly, shared parking may be either on-site or off-site.
The following information provides submittal requirements, exhibits, and general information necessary to obtain a permit to build a boat dock, bulkhead, shoreline modification, and access to the shoreline (e.g., stairs/trams/lifts/inclined elevators, etc.) within the City of Austin jurisdiction (full-purpose and limited-purpose city limits, and extraterritorial jurisdiction (ETJ)).
This application is for obtaining a site plan permit for Streets and Drainage Projects, including Capital Improvement Projects (CIP).
This application is for obtaining a construction site plan permit for Utility Line Projects within the City of Austin jurisdiction (full purpose and limited-purpose city limits, and extraterritorial jurisdiction (ETJ)), except for water or sewer taps to an existing main, construction falling under the General Permit, and utility construction related to a subdivision. Construction plans for water and wastewater projects (except for the above) are no longer submitted separately to Water and Wastewater since the Development Services Department will do the distribution.
If you are ready to apply, go to the "How to Apply" section. If you are uncertain of which application type is right for you, schedule an appointment for Site Plan Review, Exemptions, Corrections, and Revision Questions.
This application is for obtaining a site plan permit approval for projects within the City of Austin's full-purpose, limited-purpose, and extraterritorial (ETJ) jurisdictions. This application is submitted for review after the applicable Completeness Check Application has been approved.
Site Plan Corrections
Site Plan Corrections are minor changes to an approved site plan while the site is actively under construction.
Only site plans with active fiscal postings may be corrected. If you are unsure if your project is eligible and need to discuss additional review options, schedule an appointment for Site Plan Review, Exemptions, Corrections, and Revision Questions.
Site Plan Corrections must be prepared on City Approved copies of Site Plan Sheets. If you do not have a Record copy, contact Records & Research for assistance.
Electronically mark proposed changes in red on Record Site Plan Sheets. Red markings should be prepared where proposed line work and figures are visible in red and existing approved line work and figures are visible in black.
Use the Site Plan Correction Request Web Form to submit the following information:
Staff will review the submittal request to confirm all information and documents needed for review have been provided. If additional information is needed, staff will contact the applicant via email. Once the submittal is deemed complete, the invoice will be issued to the applicant and will need to be paid. Visit the Cashier Services webpage to view the payment options. Once the invoice is paid, the Site Plan Correction Application review will begin.
Staff will review your application. Your application may be reviewed by up to 10 disciplines, which may provide discipline-specific comments.
Once all necessary reviews have been completed, administrative staff will contact the applicant via email with approval instructions or denial comments.
If the application is approved, continue to Step 9.
If the application is Denied, address staff denial comments and resubmit. All comments should be addressed appropriately, and relevant staffers should be contacted for follow-up discipline-specific questions. If comments are not adequately addressed, staff may request additional updates. All sheets proposed to be changed in the correction must be submitted for each resubmittal.
When you are ready, submit the response addressing the denial comments using the Site Plan Correction Request Web Form.
Once the Correction is approved, it will be uploaded to the Site Plan folder on the AB+C Portal and considered part of the approved Site Plan.
Site Plan Withdrawal & Resubmittal and Extensions
If the Site Plan Application is not approved before the one-year review period ends, an applicant can withdraw and resubmit the Site Plan Application for additional review time.
The following applies to withdrawal and resubmittals.
To start this process, the applicant can request a one-time withdrawal and resubmittal to the Case Manager (usually through email) to obtain the approval letter. You can find your Case Manager listed on the Master Comment Report, or by logging into your AB+C Portal account . If granted, the applicant can resubmit the new application with the approval letter by visiting the How to Apply section.
If an approved and released site plan is approaching its expiration date, an applicant may request an extension of the approved site plan. If this is the first extension request for the approved Site Plan, an applicant may request a one-time, one-year administrative extension. If an approved Site Plan has already received a one-year administrative extension, further extensions must be approved by the Land Use Commission.
The following applies to extension requests.
To start this process, visit the How to Apply section to submit a new application. If the extension request is approved and granted, you will receive a formal letter authorizing the extension.
Use our Site Plan Application Interactive Tool to determine which Site Plan Application is right for your project. This tool will guide you to the correct application and who to contact for questions.
(If yes, go to Step 3)
The Applicant listed on the application must have an AB+C Portal account to pay fees and manage the application. If the applicant does not have an AB+C account, please register for an AB+C Portal account as a first-time user. For additional assistance, please see the AB+C Manual (PDF) , or call Austin 3-1-1 . Please make a note of the email address used for this new account. You will need this for Step 3.
Complete a Site Plan Completeness Check Application and gather the required documents. Visit the Forms & Applications webpage and select the correct application type. Please review the instructions and supplemental information to ensure all information is completed and submitted correctly. To view all requirements that are needed within a plan set for a Consolidated Site Plan Completeness Check Application, visit the Site Plan Requirements webpage.
We encourage you to utilize the Development Assessment meeting with Land Development Information Services (LDIS) staff to better gauge possible requirements for both processes. Email DSDZoningSitePlan@austintexas.gov to request a Development Assessment meeting.
The Development Services Department assigns case managers to all site plan applications. LDIS offers optional dedicated case managers and pre-submittal consultations for applicants submitting a site plan for an affordable housing project or residential-only project with five units or more. Visit the Site Plan Housing Case Management webpage to learn more and request a consultation before submitting your application for Completeness Check review.
Submit your completed application and supplemental documents using the Site Plan Completeness Check (CC) Application Web Form.
Once you submit the application, you will receive an automatic email confirming your submission, including the approximate wait time.
Please do not resubmit a form, as this will create delays.
Once your application is accepted for Completeness Check Review, the applicant will receive an invoice for the Completeness Check fees. The invoice must be paid within five (5) business days of receipt for the Completeness Check Review process to begin. Visit the Cashier Services webpage to view the payment options.
Once the invoice is paid, your application will proceed to the 45-day Completeness Check Review period. The application Filing Date is one (1) business day after the invoice is paid.
During the Completeness Check (CC) Review, staff verifies that all required administrative and technical items have been submitted. Within ten (10) business days after the Filing Date, the applicant will receive a Completeness Check Results Letter noting any deficiencies in the form or content of your application.
If an application is deemed incomplete, please submit updates to provide additional information, documents, or corrections using the Site Plan Completeness Check (CC) Application Web Form.
Please provide any required Formal Review documentation during the Completeness Check review for increased efficiency of the initial Formal Review.
Once the Completeness Check Application is deemed complete, the applicant will receive the Completeness Check Certification Letter. This letter is needed for the Formal Application submittal.
The Formal Application submittal and payment of formal review fees must occur within 45 calendar days after issuance of the Certification Letter. Otherwise, a new Completeness Check Application will be required.
The following steps must be completed within 45 calendar days from the issuance of the Completeness Check Certification Letter:
During the Formal Review, City of Austin staff will review the project to ensure the plan complies with City Code.
When the review is completed, the applicant will receive the Master Comment Report. If you have questions about the comments or need clarification, reach out to the assigned reviewer noted in the Master Comment Report.
If your project is an affordable housing or residential-only project with five or more units, your project qualifies for the optional post-review meeting offered by your assigned Land Development Information Services (LDIS) case manager. Visit the Site Plan Housing Case Management webpage to learn more.
If the Master Comment Report contains comments that you believe are inappropriate, inaccurate, or are in conflict with another comment on the Master Comment Report and you have attempted to reach out directly to the reviewer(s) or you have contacted the applicable reviewer(s) and have been waiting to hear back for more than three business days please submit a Comment Resolution Request. Conflicts can only be submitted and resolved between review cycles. They cannot be submitted while the site plan is in review. Visit the Comment Resolution Process to submit the request and learn more.
Notification: For Site Plan applications, notification is mailed within 14 days of formal submittal to interested parties. Registered interested parties will receive a copy of the Master Comment Report and notification if and when the site plan is approved. Land Use Commission site plans require notification of public hearings.
If the application is in an "Awaiting Update" status, use the Site Plan Formal Application Web Form to submit an update addressing the code deficiencies and comments from the Master Comment Report. It is common for a project to undergo multiple updates for reviews.
Land Use Commission: If approval by the Land Use Commission is required, the Case Manager schedules the site plan application for a Land Use Commission hearing.
(If the Site Plan Application will receive approval by the expiration date, go to Step 11)
If the Site Plan Application is not approved before the one-year review period ends, you can withdraw and resubmit the Site Plan Application for additional review time. Visit the Site Plan Withdrawal & Resubmittal and Extension section to learn more. C ontact the assigned Case Manager listed on the Master Comment Report for guidance.
Concept Site Plan or Development Assessment Applications: A Master Comment Report is issued with recommendations. Depending on the application, it may result in commitments from the City that are binding for one year after approval.
Site Plan Applications: Once the DSD Case Manager has verified code requirements have been met and all fees paid, the plans are stamped and signed with an approval date. A digital copy will be sent to the applicant electronically. The plans will also be uploaded to the AB+C Portal .
Approved site plans expire three years after the date of commission or administrative approval unless:
Once the Site Plan Permit is issued, move forward with the Building Plan Permitting or Environmental Site Construction process. Visit the Understanding the Development Process webpage to learn more about the next steps in the development process.
The following options are available to change or update the approved and released Site Plan:
Visit the Forms & Applications webpage to view applications, checklists, and associated packets.
In the Barton Springs Zone (BSZ), the owner or operator of commercial or multifamily development must obtain an annual operating permit for the required water quality controls. The BSZ overlay district applies to the portion of the Barton Springs Zone, as described in Section 25-8-2 (Descriptions Of Regulated Areas), within the City’s zoning jurisdiction. The maintenance plan for the entire water quality control system is required by LDC 25-8-233. Submit your application online through the AB+C Portal. For assistance, please email the Watershed Department.
A Capitol View Corridor (CVC) is a plane that extends from a defined viewpoint or points to the base of the Capitol dome. The center of the Capitol dome is 653 feet above sea level. No structure is permitted to pierce the plane. Staff is charged with conducting a review and writing a determination when new development is proposed in a CVC. To apply, complete the Capitol View Corridor Elevation Determination Application (PDF and email it to Zachary Whitaker.
The Demolition Permit Application includes submittal requirements for Residential and Commercial Structures. Site Plan approval is required before submitting a demolition project. Visit the Demolition Permit webpage to learn how to apply.
Complete this form in full to apply for an Adjustment to the Save Our Springs Initiative, as per the City of Austin Land Development Code (LDC) Section 25-1-251. If you need assistance, please get in touch with the Case Manager for the associated project in review.
What Is a Managed Growth Agreement? Sec. 25-1-553 of the City of Austin Land Development Code (LDC) states that an applicant may request the City Council enter into a Managed Growth Agreement to plan and develop large-scale projects or projects located within a planned development center. In addition, the agreement may specify the time period during which an application may comply with original regulations and shall establish an expiration date necessary to complete the project if the otherwise applicable expiration date is to be extended. Contact Christopher Johnson for questions on how to apply.
The Regulatory Policy and Administration division reviews vested rights petitions submitted under Land Development Code Chapter 25-1, Article 12, and Chapter 245 of the Texas Local Government Code. A Vested Rights Petition should be submitted prior Site Plan application. Visit the Vested Rights webpage to learn more.
For a complete list of forms and applications, visit the Site Plan section of the Forms & Applications webpage.
The Site Plan Metric Report is a monthly report that provides updates on the volume and performance of the site plan review process. It summarizes 10 measures from throughout the process. This adds transparency and supports data-driven decisions.
This reporting was implemented as part of the Transforming Site Plan Review project. To fully capture the site plan review process, these measures will be expanded and adapted as needed.
Development Services Department Reviews and Resources
In the AB+C Portal, you can see all reviews assigned to a site plan and the point of contact for each type of review.
Board of Adjustment - The City of Austin Board of Adjustment (BOA) hears and decides on requests for variances (or modifications) of Zoning site development regulations, off-street parking requirements, and sign regulations, as well as hears and decides appeals of administrative actions under Chapter 25-2 (Zoning) in the City of Austin Land Development Code. The BOA consists of members appointed by the Austin City Council. Visit the Board of Adjustment webpage to learn more.
City Arborist - The City Arborist group reviews projects for compliance with the City of Austin's Tree Ordinance. Visit the City Arborist webpage to learn more.
Water Quality and Drainage - The Water Quality and Drainage engineers are responsible for ensuring that development projects within the City’s jurisdiction comply with the Land Development Code, design criteria, and standard engineering principles. Specific areas of responsibility include flood management, stormwater conveyance and mitigation, surface water quality, roadway design and facility, and stream bank structural stability. Visit the Water Quality and Drainage webpage to learn more and to schedule a virtual or in-person appointment.
Environmental - The Environmental review is primarily concerned with the enforcement of the regulations detailed in Chapter 25-8, Subchapter A; and Chapter 25-2, Subchapter C, Article 9 of the City’s Land Development Code; and portions of Section 1 and Section 2 of the Environmental Criteria Manual, and consist of such regulations as impervious cover restrictions per individual watershed classification, stream buffer preservation, grading and construction on slopes restrictions, erosion and sedimentation control regulations, and landscaping.
Partner Department Reviews and Resources
In the AB+C Portal, you can see all reviews assigned to a site plan and the point of contact for each type of review.
Address Management Services (Communications and Technology Management Department) - Visit the Address Management Services webpages to request address verification, reserve street names, view addressing changes, and review standards.
Austin Energy Department - Visit the Service Design & Planning webpage to learn more about their processes, standards, and code.
Austin Fire Department - Austin Fire Department's (AFD) Fire Protection engineers are primarily responsible for fire safety features in the design of buildings, including the design of the overall site, and new and renovated buildings. Visit the AFD Plan Review webpage to learn more.
Austin Water Department - There are multiple review groups within the Austin Water Department. Visit the Utility Development Services webapge to schedule a virtual or in-person appointment.
Development Incentives and Agreements - Visit the Development Incentives and Agreements webpage for more information on S.M.A.R.T. Housing, Affordability Unlocked, density bonuses, and other City of Austin affordable housing programs.
Floodplain Regulations - Visit the Floodplain Regulation webpage to learn more about local and federal development rules.
Historic Preservation (Planning Department) - The historic preservation office reviews demolition and relocation permits for buildings over 45 years of age. Visit the Historic Preservation webpage to learn if a property is a historic landmark located in a locally designated historic district or a National Register district.
Housing Department - Visit the Housing Department webpage for more information and resources.
Land Management (Transportation & Public Works Department) - The Land Management team assists customers with obtaining rights for the use of City right-of-way and easements (streets, sidewalks, alleys, public utilities). Visit the Land Management webpage to learn more.
Law Department - The Land Use and Real Estate Division provides legal advice, legislative drafting, and transactional and contractual assistance to specific City departments on real estate, zoning, land development, environmental protection, and endangered species. The Land Use and Real Estate Division reviews legal document submissions such as easements. View all Easement and Restrictive Covenant templates on the Forms and Applications webpage.
Parks and Recreation Department - A site plan applicant shall provide for the parkland needs of the residents by dedicating suitable land for park and recreation purposes or by paying a fee in lieu of land. The City may require dedication of land if the proposed development is in a park-deficient area and/or meets other dedication criteria. Visit the Parkland Dedication webpage to learn more about these regulations.
Transportation and Public Works - There are multiple review groups within the Transportation and Public Works Department. Visit the Transportation and Public Works Department webpage to learn more.
Watershed Protection Department - The Watershed Protection Planning Division ushers new or updated rules and ordinances through the stakeholder process, ensures compliance with state and federal regulations, and supports the department’s GIS functions. Visit Watershed's Administrative Criteria and Ordinances webpage to learn more about the current watershed regulations by zone and watershed classification.
*This is not a complete list; not all reviews apply to all applications
New Comments and Re-Review
If case management or the departmental reviewer for a site plan application under review changes or a new comment is added after the initial review cycle, your site plan application may need to be re-reviewed.
New comments may be added to the Master Comment Report if:
If you have questions about the comments or need clarification, reach out to the Case Manager noted in the Master Comment Report. Learn more about this process by viewing the Site Plan Protocol for New Comments and Re-Review (PDF) .
Comment Resolution Process
The Comment Resolution Process (PDF) is a transparent and understandable set of steps for quickly reaching a resolution when an applicant:
Conflicts can only be submitted and resolved between review cycles. They cannot be submitted while the site plan is in review.
Complete a Comment Resolution Request if you have identified two or more comments in your Master Comment Report for codes that are in conflict. Conflicts can only be submitted and resolved between review cycles; they cannot be submitted while the site plan is in review.
The Case Manager determines if the case is eligible to move forward through the comment resolution process within two business days. Submissions are ineligible if one of the following occurs:
The Case Manager facilitates the meeting between the Discipline Reviewers, records the outcome of the meeting, and notifies the applicant of the determination. If the conflict is not resolved, the case is escalated, and a secondary meeting is scheduled with Review Discipline Supervisors and Higher-Level Decision Makers.
Within ten business days, the City of Austin provides a unified conclusion regarding the customer-identified conflict. Potential resolutions could include the following: redesign required, administrative waiver given, board/council waiver supported, comments updated, or incomplete/not enough information available from the applicant to resolve.
Fees and Online Tools
For more information, visit the Fees webpage.
The Property Profile tool answers questions about specified properties and development regulations within the City. With Property Profile, you can search for information, see aerial images, including street views, create custom maps, download data, and run a report detailing a specified property.
The Land Development Information Services (LDIS) staff, previously known as the Development Assistance Center (DAC), can answer general site plan questions such as which Site Plan Application to submit, the site plan process and requirements, Site Plan Exemptions, Corrections, Revisions, and Conditional Use Permits for commercial and multi-family properties, as well as residential and commercial boat docks.
Expected Appointment Duration: 20 minutes
Ask Land Use Intake staff how to fill out and submit a new Site Plan Application.
Expected Appointment Duration: 15 minutes
